You can use our online size guide or call us to describe what you’re storing—we’ll help you choose the right unit.

All contracts are month-to-month with a 10-day written notice to vacate. You can rent the unit for as long as you need. 

Pack items in sturdy boxes, label everything, and place frequently used items near the front of the unit.

• Perishable Goods

  • Fresh food, produce, dairy, meats, or anything that rots or attracts pests.

• Living Things

  • Animals, plants, or humans cannot be housed in a storage unit.

• Hazardous Materials

  • Flammable liquids (gasoline, propane, lighter fluid, kerosene).

  • Explosives, fireworks, ammunition, or weapons (often restricted).

  • Toxic chemicals, acids, pesticides, or asbestos.

  • Pressurized tanks or aerosols.

• Illegal Items

  • Stolen property, illegal drugs, unlicensed firearms, or counterfeit goods.

• Valuables & Sensitive Items

  • Cash, jewelry, securities, and important documents (not prohibited by law, but strongly discouraged because they’re irreplaceable if lost).

  • Irreplaceable family heirlooms.

• Radioactive or Biomedical Waste

  • Medical supplies, used needles, biological samples, radioactive materials.

Absolutely! Our units are perfect for storing inventory, equipment, and supplies for businesses. 

Yes, our facility provides 24/7 access to your storage units for convenience and flexibility.

Your lock will be on the unit, and the access information will be provided on the date of your move-in. 

Our Smart Storage Defender Units offer enhanced security features to protect your belongings.

Yes, our Canyon Lake location serves customers within a 30-mile radius, including San Antonio and New Braunfels. We have 8 locations around the lake strategically located for tenant convenience.

Currently, we specialize in open-air, covered, and enclosed units. We’ll definitely post for updates on climate-controlled options.

Yes! You may lease online by going to www.canyonlakestorage.com.  Just browse through our list of available units and follow the step-by-step instructions. One of our friendly managers will reach out to you and assist you with verification and send your access information. Feel free to call us at 830-359-3838 for any assistance. 

No, there is no minimum rental period required. All contracts are on a month-to-month basis.

Yes, you’ll need to provide a state-issued ID card, driver’s license, or passport for identification. 

Yes, you can upgrade or downgrade your unit size based on availability.

Yes, there is a one-time non-refundable admin and lock fee. Our payment processor also charges 3.99% cc fees and 1.75% for ACH payments. 

Our pricing is reviewed periodically to reflect market conditions and operational costs. While changes don’t happen frequently, we always strive to give our customers advance notice and ensure our rates remain competitive.

Yes, insurance is required for items stored with us to ensure they’re protected against unexpected events. You’re welcome to use your own insurance if it covers stored belongings. For added convenience, we also partner with a third-party provider to offer the SafeLease Protection Plan, an affordable option designed specifically for self-storage customers.”

Yes, online payment is available through our website.

Yes, you can set up autopay for convenience.

Yes, late fees may apply if payment is not received on time. 

Yes, our online tenant portal allows you to manage your storage account easily. You may make payments, update your payment method/information, check your invoices, and enable/disable storage notifications online.